Thank you for participating in the transition from Post Affiliate Pro to Impact Radius. Below are commonly asked questions that have been coming through. Please know that while change can be painful at times, the new network resolves long standing issues we had with our previous network.
My custom affiliate links are working
I learned from Impact that the Custom Link Generator can have a delay of up to 30 minutes. If your link does not work, please test it again in 30 minutes. All products also have static links which can be found under Ads>Ads and Links. If you don’t see what you are looking for right away, keep scrolling or use the Search
I submitted an application but it says it is awaiting approval
I manually approve each application. This can take up to two business days. However, I work hard to approve within a couple of hours. I manually approve applications because I want to ensure that a rouge affiliate doesn’t get into the program that doesn’t have ethical practices. Unethical affiliates can take your sales. I never want that to happen and diligently monitor fraud daily including during the application process. Please note, your Post Affiliate Pro links are still working. You will not lose any sales.
How do I sign up for the new network, Impact Radius?
Please click here to sign up. You will be signing as a New User unless you already have an account with Impact Radius for another merchant.
I can’t log into my account with Impact?
Did you click on the confirmation email sent to the email address you signed up with? This is required for you to log in.
What about my custom coupon code?
We will be transferring your code to Impact Radius. This is a manual process so it will not happen immediately. However, your code is still tracking on Post Affiliate Pro while we complete this process. You will not lose any sales.
Never got a code? Please http://joyorganicsaffiliates.com/how-do-i-get-a-coupon-code/click here for how instructions on how to to submit a new code request.
The application did not ask for my Paypal information?
Once you are approved, you will be able to log in and complete your payment information. You can do so by clicking on the link under “Complete your withdrawal settings so we can pay you.” This is located on the right hand side of your Impact Radius dashboard. Once here, you can choose between direct deposit (woohoo for no transfer fees) or Paypal. See image below if you are having issues finding this link.
Will I still get credit for transactions that happen within Post Affiliate Pro’s cookie window?
Yes, you will. Your Post Affiliate Pro account will be changed to 0%. However, we will manually credit your Impact Radius account with any orders that are not duplicate.
How long do I have to transition to the new platform? I am stressing out because I have a lot of links on my site.
I am requesting you transition over within two business days. However, this time frame is flexible. Please email at email@example.com for an extensions . With this being said, please use Impact Radius links for all new affiliate promotions to ensure you have the length of the cookie for orders to be completed.
I have sub affiliates. How are they being transferred over?
We are currently in the first phase of the transition to Impact Radius. Right now, only affiliates without parent affiliates are being sent invitations. If you are a parent affiliate, you will need to send Stephanie your custom Partner Referral link. I will then send the invitation to your sub affiliates so they transfer to you.
Please note, there is no way within Impact Radius to manually transfer sub affiliates. This is why I am working hard to send out the individual invitations. This will be a time consuming process so please be patient.